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Conflict management in collectors’ teams

This module includes information that will help the participants recognize and analyze conflict situations by using maximally positive and constructive elements and develop successful strategies for management. The participants will learn to appraise the contribution of each team member to these strategies, to take the necessary measures and to cooperate for a speedy resolution of any problem.

Main topics are:

  • The conflict as a stage of the growth of an efficient team and its management;
  • Typology and conflict levels;
  • Conflict analysis model;
  • Strategies for effective conflict resolution.
Duration: 3:00 Hr
Price: € 27 Per participant

How to build a training program?

In the description of each module, you will find detailed information. You can choose and add modules to your Workshop where you will see the total duration of the training and the standard price for a participant.

The next step is to send us your training program and request an offer so that you can benefit from our discounts.

Are there any available trainings?

You would like to choose from already “assembled” trainings? We can offer you to choose by yourself a standard trainig program from the Debt collection Academy where our experts will organize and conduct a training program.


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NOHAPPYFACES

Sophie Taeuber-Arp 1889 -1943 on the banknote of 50 Swiss Francs

Swiss Francs

The Swiss Francs are remarkable with two major features (apart from their historic stability as currency): - all the portraits are positioned longitudinally on the banknote; - there has never been a portrait of an economist or politician on Swiss Francs. Sophie Taeuber-Arp is one of the few women who has had her portrait printed on banknotes. The Swiss artist and sculpturer, a representative of the movement Dadaism and one of the most notable abstract artists of the 20th century. Her creative work is characterized with synthesis of fine and applied art, combined with complex geometrical abstractions. On the back of the banknote is one of her most famous works - Dadaheads: a sculpture made by polychrome wood and wool, a portrait of her future husband. She has lived long years in Paris and today an enormous part of her works could be seen in the Museum of Modern Art in Chicago and in the Museum of Fine Art sin Houston.