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Types of debtors and the ways to communicate with them

In this module the participants will learn how to distinguish among the temperamental, intellectual and behavioral type of the debtor and to adapt their communication with the purpose of a maximally faster and agreeable attainment of a payment.

Main topics are:

  • Types of debtors depending on their temperament and successful strategies for dealing with them;
  • Types of debtors depending on their intellect and successful strategies for dealing with them;
  • Types of debtors depending on their behavior and successful strategies for dealing with them;
  • Common mistakes and how to avoid these mistakes.
Duration: 2:00 Hr
Price: € 23 Per participant

How to build a training program?

In the description of each module, you will find detailed information. You can choose and add modules to your Workshop where you will see the total duration of the training and the standard price for a participant.

The next step is to send us your training program and request an offer so that you can benefit from our discounts.

Are there any available trainings?

You would like to choose from already “assembled” trainings? We can offer you to choose by yourself a standard trainig program from the Debt collection Academy where our experts will organize and conduct a training program.


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King Rama IX on the banknote of 100 Thai Baht

Thai Baht

Bhumibol Adulyadej, crowned as King Rama IX in 1946, is not only one of the longest-reigning monarchs but he is also one of the richest ones. Despite the fact that the Thailand monarch is a constitutional monarch with limited authority, he uses his position of authority in order to resolve the conflicts among opposing parties, to convince these parties to make compromises in the interest of the peace and stability of the country. His portrait with a uniform of a General-in-chief is situated on all Thai banknotes in currency. The Thailand people regard him as a demigod and still harsh punishments are in force for insulting the monarch. In 2006, the Thailand court convicted for 10 years of jail a Swedish citizen who has sprayed a poster with the image of King Rama IX.