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Practical training with real debtors on the pitch

This module consists of development and formation of sustainable behavioral model in the participants by direct work with real debtors on the field. The visits are done together with an instructor and after the end of the visit, the methods and techniques for debt collection that have been used are discussed and feedback is received.

The main areas of observation are:

  • Information provision and preparation of the visit
  • Effective verbal and nonverbal communication and behavior of the student during the meeting
  • Persuasion, argumentation and overcome customer objections
  • Working with deadlines and commitments
  • Adequacy of the methods and techniques depending on the client
  • Overall impression of the visit
Duration: 1:00 Hr
Price: € 40 Per participant

How to build a training program?

In the description of each module, you will find detailed information. You can choose and add modules to your Workshop where you will see the total duration of the training and the standard price for a participant.

The next step is to send us your training program and request an offer so that you can benefit from our discounts.

Are there any available trainings?

You would like to choose from already “assembled” trainings? We can offer you to choose by yourself a standard trainig program from the Debt collection Academy where our experts will organize and conduct a training program.


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Mary Reibey 1777 – 1855 on the banknote of 20 Australian dollars

Australian dollars

The Australian dollars replace the Australian pound and has been issued since 1966 – 35 years after the declaration of the Australian independence. On the banknote of 20 dollars is Mary Reibey – one of the first women who have dealt with trading. She has been raised by her grandmother in Lancashire, England and at the age of 14, she runs out of home. After that she is arrested for stealing a horse and sentenced to exile in New South Wales where she marries an officer from the ship “Britannia”. Her husband starts working in the transport business and trade with wood material and leather. Business becomes quite prosperous and reaches the islands of the Pacific, China and India. After his death in 1811, Mary Reibey takes control over his business. In the next 20 years she succeeds to develop it by buying crafts, estates and warehouses and all this makes her one of the richest women in Sidney. Nowadays, she is regarded as one of the most successful business women in New South Wales ever.