It is claimed that the effectiveness of even the best processes in debt collection decrease with time. Do you know why this is so? Everything changes! And it changes really fast - the economic environment changes, the status of debtors changes, the regulatory framework changes, the priorities and the objectives change, the competence and the motivation also change. This is the reason why the results of the most effective processes decline with time - they are set according to characteristics and environment that are no longer the same. The regulatory audits and optimization on debt collection processes are absolutely necessary so that they continue to give the expected results.

Within the range of the audits and optimization of debt collection processes, conducted by the team of NeoCollect, the specialists and the experts with a long term experience in the field of debt collection and responsibility management:

• will evaluate the present process on debt collection and management of payments in your company;
• will map out the fields in which this process is dropping behind from the best practices in the area and will identify the options for improving the results;
• will outline concrete measures in order to enhance the effectiveness and efficiency in the company;
• will develop a Roadmap for the implementation of required changes;
• will cooperate during the implementation of these changes.