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Trayana Vukadinova Managing Partner
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0879/061501 |
She owns more than 10 years of experience at operational management and development of business processes in the sphere of debt collection. She has been part of the CRS/USAID Micro-finance program where she has dealt successively with sales and debt collection on the pitch, construction and development of a branch network, operational management, recruitment, progress and optimization of processes and activities, development and implementation of internal company trainings and coaching in sales, risk management and debt collection. As a Director of Claims at ProfiCredit Bank Bulgaria, she develops a collector network in the country, together with all the accompanying processes and activities that provide and support the functioning of the network and its effective management.
She has a masters degree in International Economic relations in the University of National and World Economy, Sofia, Bulgaria.
The current focus of her work is concentrated in trainings and seminars in the field of debt collection, models for an increase of the efficiency in debt collection stages, construction and development of processes.
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Katya Hristova Consultant
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0879/061503 |
She has graduated Sofia University “St. Kliment Ohridski” with a bachelors degree in Psychology and a masters degree in Clinical psychology. In 2010 she has been certified a Systematic coach from the ICG Coaching Academy, part of ICG Infora Consulting Group . Her specialities are life and executive coaching. She is a Co-founder and Vice Chairman of the Bulgarian Coaching Association whose purpose is to create and develop the professional community of the coaching experts in Bulgaria. She has worked for 7 years at the CRS/USAID Micro-finance program, as an Administrative manager and has participated as a coach in trainings and seminars on communicational and organizational skills, team development and conflict management. Her work includes the effective conduct of a number of trainings in the sphere of developing efficient communication with debtors and influencing the negotiation process during debt collection.
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